Privacy notice
Information we collect
We collect the information you provide to run your concierge service, such as your name, email, phone number, shopping requests, preferences, reference images, delivery details, order history, and messages. This website does not ask you to store card or online-banking credentials.
How we use it
We use your information to source products, prepare estimates, contact you for approvals, arrange pickup or shipping, provide order tracking, manage your account, prevent misuse, and improve the service.
Who supports the service
We use trusted hosting, authentication, database, storage, and email providers to operate the website. Information may also be shared with a retailer, courier, or delivery partner only when needed to complete an approved request. We do not sell client information.
Retention and choices
We retain records for as long as reasonably needed to provide support, keep accurate business records, and meet applicable obligations. You may ask us to correct or delete your personal information, subject to records we must retain.
Contact us
For a privacy question or request, use the contact form. Please do not send passwords, authentication codes, or banking credentials through the form, email, or WhatsApp.